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ROAVÉ Warranty Terms & Conditions

Warranty Coverage

ROAVÉ provides a limited warranty for a period of six (6) months from the date of purchase. This warranty covers manufacturing defects only under normal usage conditions.

Eligibility

  • Products purchased from ROAVÉ or its authorized sellers
  • Products with a successfully completed warranty registration
  • Products accompanied by a valid purchase invoice

What Is Covered

This warranty covers defects arising from:

  • Faulty materials
  • Manufacturing or workmanship defects identified during the warranty period

What Is Not Covered

  • Damage caused by misuse, negligence, or improper handling
  • Normal wear and tear
  • Accidental damage, drops, cracks, or impact-related issues
  • Damage caused by water, moisture, fire, or natural calamities
  • Unauthorized repairs, alterations, or modifications
  • Damage resulting from use of non-recommended accessories
  • Cosmetic damage that does not affect product functionality

Warranty Claim Process

To initiate a warranty claim:

  • The customer must provide the registered mobile number, Product ID, and invoice copy
  • ROAVÉ reserves the right to inspect the product before approving any claim
  • Proof of defect may be required, including images or physical inspection

Resolution

If a manufacturing defect is confirmed during inspection, ROAVÉ will, at its discretion:

  • Repair the product, or
  • Replace the defective product or part

Replacement does not extend or renew the original warranty period.

Exclusions & Limitations

  • Warranty service is limited to the original purchaser only
  • ROAVÉ shall not be liable for any indirect, incidental, or consequential damages
  • The maximum liability under this warranty shall not exceed the original purchase price of the product

Invalidation of Warranty

The warranty shall become void if:

  • The Product ID is altered or tampered with
  • The invoice is invalid, modified, or unreadable
  • The product is used for commercial or non-intended purposes

Geographical Scope

This warranty is valid only within India, unless stated otherwise by ROAVÉ.

Right to Amend

ROAVÉ reserves the right to modify or update these terms and conditions without prior notice.